Satisfaction Guaranteed
At James Industries, we stand behind every repair, build, and service we provide. We believe in honest work, fair pricing, and treating our customers with integrity — every time.
If we can't fix the issue, you don't pay.
This guarantee is our commitment to you. We value your trust, and we want you to feel confident when choosing James Industries for your tech needs.
What This Guarantee Covers
- PC troubleshooting and diagnostics
- Cleanup, optimization, or upgrade attempts that cannot be completed
- Malware or virus removal attempts that fail to eliminate the issue
- Hardware repair attempts where no working solution is possible
What This Guarantee Does Not Cover
This guarantee applies to the labor portion of service. It does not cover:
- Parts purchased for repair or upgrades
- Data loss due to pre-existing system conditions
- Issues caused by damage unrelated to the requested service